Shipping policy
Wellness Wave Shipping Policy
At Wellness Wave, we work with trusted third-party vendors and drop-shipping partners to deliver products directly to your doorstep. As we operate using both an affiliate marketing and drop-shipping model, the shipping terms and conditions will vary depending on the source of your purchase. This policy outlines what you can expect in terms of shipping when shopping through Wellness Wave.
1. Affiliate Products Shipping
For products purchased through affiliate links, the shipping terms are determined by the affiliate vendor. Wellness Wave does not handle or fulfill orders directly, nor do we control shipping methods, costs, or timelines for these products.
Please refer to the specific affiliate vendor’s website for details on:
- Shipping methods (e.g., standard, expedited, or international)
- Estimated delivery times
- Shipping fees
- Tracking information
If you have any questions or concerns about shipping for affiliate products, you will need to contact the vendor directly, as they manage the shipping and handling processes.
2. Drop-Ship Products Shipping
For products purchased directly through Wellness Wave from our drop-shipping partners, the following applies:
- Processing Time: Orders are typically processed within 2-5 business days. Once your order has been processed and shipped, you will receive an email with tracking information.
- Shipping Methods: We offer various shipping methods depending on the drop-shipping partner. You can select the shipping method that best suits your needs at checkout.
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Estimated Shipping Times:
- Domestic Shipping (within the U.S.): 7-14 business days
- International Shipping: 14-30 business days
- Shipping Costs: Shipping costs will vary based on the item, shipping method, and destination. You will see the final shipping cost at checkout.
3. International Shipping
Both affiliate vendors and our drop-shipping partners may offer international shipping. Please be aware that international shipping times may vary, and customs duties, taxes, and fees may apply. Wellness Wave is not responsible for any additional charges incurred during international shipping. These fees are determined by the customs office in your country and are outside of our control.
For affiliate purchases, please refer to the vendor's international shipping policies.
4. Tracking Your Order
Once your order is shipped, whether through an affiliate or drop-shipping partner, you will receive an email with tracking details. Please use the tracking number provided to monitor the status of your shipment. For affiliate purchases, you may need to visit the vendor's website to access tracking information.
5. Delays and Issues with Shipping
If you experience any delays, incorrect shipments, or issues with your order, please contact the respective vendor directly:
- Affiliate Purchases: All shipping issues must be handled through the affiliate vendor, as Wellness Wave does not control their shipping processes.
- Drop-Ship Purchases: For orders placed through our drop-shipping partners, contact us at contact@affiliatealliancemarketing.com, and we will assist you in resolving the issue.
6. Lost or Stolen Packages
For both affiliate and drop-shipped products, Wellness Wave is not responsible for lost or stolen packages. We recommend reaching out to the respective shipping provider or vendor for assistance. If the issue cannot be resolved, contact us at contact@affiliatealliancemarketing.com, and we will do our best to assist you.
7. Changes to Shipping Policy
Wellness Wave reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page, and it is your responsibility to review this policy periodically.
Contact Information
If you have any questions regarding shipping, please contact us at contact@affiliatealliancemarketing.com.